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Recently added documents from the November 2021 Issue include:

  • Dementia Care Scenarios and Decision Aids
  • Developing a Whistleblowing Culture Checklist
  • Disciplining Staff 7 Steps and Actions Checklist
  • Employing Disabled People Guidance

We have also added the November 2021 Issue of Care Quality Matters to the Publications tab.

Plus, your Online Resource Centre allows you to access all issues of Care Quality Matters in one place, and send your questions to our Ask the Experts Email Helpdesk.

“I've subscribed to many publications in the past but Care Quality Matters is the only one I keep and go back to time after time. The format is easy to read, the topics are relevant and the downloads are extremely useful. We plan to follow some of the themes as guided discussions in our monthly managers meetings.”

Carol Haigh - Mencap in Kirklees