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Recently added documents from the September 2021 Issue include:

  • Best Interest Action Plan Example
  • Best Interest Decision Observation Checklist
  • Best Interest Record Review Checklist
  • Drug and Alcohol Abuse Policy and Procedures

We have also added the September 2021 Issue of Care Quality Matters to the Publications tab.

Plus, your Online Resource Centre allows you to access all issues of Care Quality Matters in one place, and send your questions to our Ask the Experts Email Helpdesk.

“I've subscribed to many publications in the past but Care Quality Matters is the only one I keep and go back to time after time. The format is easy to read, the topics are relevant and the downloads are extremely useful. We plan to follow some of the themes as guided discussions in our monthly managers meetings.”

Carol Haigh - Mencap in Kirklees